Customer Organization
- Customer Organization
- an organization that pays a
development organization
to develop and deliver one or more
work products (typically an
application, a set of
components,
and associated documentation and test software)
As illustrated in the preceding figure, Customer Organization is part of the following inheritance hierarchy:
The typical responsibilities of a Customer Organization are to:
- Sign legal documents (e.g., contract, statement of work).
- Communicate needs and project objectives to the development organization.
- Evaluate the acceptability of deliverable work products.
- Pay the development organization upon delivery.
- The customer organization and other organizations may
belong either to the same or to different business enterprises.
- Like the same person playing multiple roles or being a
member of multiple teams, the same physical organization may
be modeled logically as a customer organization as well as a:
- Development organization if it develops the work products it funds.
- User organization if it funds work products for itself.
- Operations organization if it operates the applications it funds.
- Maintenance organization if it maintains the work products it funds.
- The customer organization typically inherits the
common guidelines from the
organization method component.
