Content Entry Clerk
- Content Entry Clerk
- the specialized content worker role that is played when a
person enters (either directly or indirectly) raw, legacy, or external potential
content for one or more
systems or
applications using a
content management system
As illustrated in the preceding figure, Content Entry Clerk is part of the following inheritance hierarchy.
The typical role-specific responsibilities repsonsibilities of a Content Entry Clerk are to:
- Develop templates and tools for converting content into the proper format.
- Define associated metadata describing each type of content.
- Enter new content into the content management system:
- Acquire new content from external content sources such
as feeds from partner content supplier organizations.
- Enter raw new content from the various
content creators.
- Migrate existing content from such internal content
sources as legacy applications and databases, knowledge
management systems (KMS), and intellectual property reuse repositories.
Content Entry Clerk typically inherits the
general role responsibilities from the
Role method component.
To fulfill these responsibilities, a Content Entery Clerk typically should have the following
personal characteristics,
expertise,
training, and
experience:
A Content Entry Clerk should typically have the following personal characteristics:
A Content Entry Clerk typically should have the following expertise:
- Excellent writing, editing, and proofreading skills.
- Familiarity with both Associated Press and Chicago styles.
- Knowledge of customer's digital brand.
- Experience in:
- Journalism.
- Publishing.
- Technical writing.
- Marketing and promotional writing.
- Copy editing.
- Technology skills:
- Hypertext Markup Language (HTML), Dynamic HTML (DHTML), and Cascading Style Sheets (CSS)
- Extensible Markup Language (XML)
- Content management systems
- Database management systems
- A bachelor’s degree or better in one of the
following areas:
- English Literature (with emphasis on creative writing and technical writing.
- Journalism.
- Business administration (with emphasis on marketing, communications, or public relations).
Content entry clerks typically perform the following
role-specific tasks in an iterative,
incremental, parallel, and time-boxed manner:
Content entry clerks typically inherit
common role tasks from the
role process component.
Content entry clerks typically perform these tasks as
members of the following teams:
As members of these teams, content entry clerks typically
produce all or part of the following work products:
- The same person often plays the
content editor,
technical writer, and
content writer roles.
- This role is unnecessary if content management is not a
requirement (e.g., there is no human interface or the human
interface does not contain human produced content).
- This role typically inherits the
common team guidelines from the
roles process component.
