User Representative

Definition

User Representative

the role that is played when a person represents a member of a user organization in interactions with members of other organizations

Responsibilities

The typical role-specific responsibilities of a User are to:

• Provide requirements to the requirements team.
• Prioritize requirements from the user’s perspective.
• Inspect the requirements.
• Inspect the user interfaces.
• Make decisions on behalf of one or more groups of users.

User representatives typically inherit the general role responsibilities from the role process component.

Expertise

To fulfill these responsibilities, user representatives typically should have the following expertise, training, and experience:

• Knowledge of user requirements.
• Knowledge of user tasks.
• Knowledge of how to use the application to perform user tasks.
• Ability to communicate information.

Tasks

User representatives typically perform the following role-specific tasks in an iterative, incremental, parallel, and time-boxed manner:

• Requirements Engineering Tasks:
  • User Analysis
  • Application Visioning
  • Requirements Identification
  • Requirements Analysis
• Quality Engineering Tasks:
  • Quality Assurance - Initiation Review
  • Quality Control - Requirements Evaluation
  • Quality Control - Design Evaluation (User Interface)

User representatives typically inherit common role tasks from the role process component.

Organizations

User representatives typically perform these tasks as members of the following organizations:

• User Organization
• Development Organization:
  • Business Strategy Team
  • Requirements Team
  • Review Team
  • Requirements Inspection Team
  • Architecture Inspection Team (User Interface Architecture)
  • Software Inspection Team (User Interfaces)

Work Products

As members of these organizations, user representatives typically produce all or part of the following work products:

• Requirements Work Products:
  • User Analysis
  • Requirements
  • System Requirements Specification
  • System Requirements Specification

Guidelines

• The person who plays the test participant role often also plays the user role.
• This role typically inherits the common team guidelines from the roles process component.