Personnel Component

Definition

A personnel component is a person playing a role that is part of an application, contact center, or data center.

Objectives

The typical objectives of a personnel component are to:

• TBD.

Benefits

The typical benefits of personnel components vary depending on the application:

• TBD.

Contents

Not Applicable.

Stakeholders

Not Applicable

Phases

• Business Strategy: Not Applicable
• Business Optimization: Not Applicable
• Initiation: Not Applicable
• Construction: Not Applicable
• Delivery: Hired and trained
• Usage: Managed
• Retirment: Not Applicable

Preconditions

Not Applicable

Inputs

Not Applicable

Guidelines

• TBD.

Conventions

Not Applicable

Examples

• Varies by system