User

Definition

User

the role that is played when a person uses one or more systems or applications once they are placed into service in their production environments

Responsibilities

The typical role-specific responsibilities of a Users are to:

• Use the application(s) of the customer organization’s business enterprise.

Users typically inherit the general role responsibilities from the role process component.

Expertise

To fulfill these responsibilities, users typically should have the following expertise, training, and experience:

• Basic knowledge about how to use the application(s).

Tasks

Users typically perform the following role-specific tasks in an iterative, incremental, parallel, and time-boxed manner:

• Usage Tasks:
  • Application Usage

Users typically inherit common role tasks from the role process component.

Organizations

Users typically perform these tasks as members of the following organizations:

• User Organization

Work Products

As members of these organizations, users typically produce all or part of the following work products:

• Configuration Management Work Products:
  • Change Request Form

Guidelines

• The person who plays the test participant role often also plays the user role.
• This role typically inherits the common team guidelines from the roles process component.