Quality Control

Definition

Quality control (QC) is the quality engineering task during which the quality of the work products is determined independently of their producers, especially the quality of those work products that are deliverable to the customer organization.

The quality control task can typically be decomposed into the following subtasks:

• Quality Evaluations:
  • Management Evaluation
  • Configuration Management Evaluation
  • Training Evaluation
  • Business Strategy Evaluation
  • Technology Strategy Evaluation
  • Digital Branding Evaluation
  • Digital Branding Evaluation
  • Environments Evaluation
  • Requirements Evaluation
  • Architecture Evaluation
  • Design Evaluation
  • Implementation Evaluation
  • Integration Evaluation
  • Test Evaluation
  • Deployment Evaluation
  • Content Management Evaluation
  • Maintenance Evaluation
  • Operations Evaluation
  • User Support Evaluation
  • Retirement Evaluation
• Quality Audits:
  • Business Strategy Audit
  • Initiation Audit
  • Construction Audit
  • Delivery Audit
  • Retirement Audit

Objectives

The typical objectives of quality control are to:

• Evaluate the work products in order to identify defects so that:
  • The defects can be fixed.
  • Ways to prevent future defects can be avoided.
• Determine if a milestone has been successfully met so that its associated work products can be delivered.

Preconditions

Quality control can typically begin when the following preconditions hold:

• The first work product is ready for evaluation.

Completion Criteria

Quality control is typically complete when the following postconditions hold:

• The endeavor has completed.

Steps

Quality control typically involves the project teams performing the following steps:

• Not applicable because the steps vary depending on subtask performed and the technique used.

Techniques

Quality control can typically be performed using the following techniques:

• Auditing
• Demonstration
• Inspecting
• Reviewing
• Testing
• Walkthroughs

Work Products

Quality control typically results in the production of all or part of the following work products:

• Quality Set:
  • Quality Plan
  • Audit Report
  • Inspection Report
  • Inspection Summary Report

Guidelines

• Quality control is closely related to the risk management and testing activities.
• Evaluations are most effectively performed by means of inspections.