Procedural Component



Definition

A procedural component is an implementation work product consisting of a cohesive collection of procedural that is part of the system application, contact center, or procedural center.

Objectives

The typical objectives of a procedural component are to:

Benefits

The typical benefits of procedural components vary depending on the application:

Contents

The typical contents of procedural components include:

Stakeholders

The typical stakeholders of a procedural component include:

Phases

Preconditions

A procedural component typically can be started if the following preconditions hold:

Inputs

Guidelines

Conventions

A procedural component is typically constrained by the following conventions:

Examples