Enterprise Manager

Definition

Enterprise Manager

the role that is played when a person performs administrative management tasks for an enterprise

Responsibilities

The typical role-specific responsibilities of a Enterprise Manager are to:

• Manage the enterprise’s:
  • Costs and budget.
  • Communications, both internally and externally.
  • Delivery of work products and services.
  • Planning efforts.
  • Personnel.
  • Relationships with other organizations.
  • Resources.
  • Scope in terms of mission, objectives, and requirements.
  • Schedule in terms of dates and milestones.
• Monitor and manage the enterprise’s risks.
• Take part in appropriate program or project debrief walkthroughs.

Program managers typically inherit general role responsibilities from the role method component.

Expertise

To fulfill these responsibilities, enterprise managers typically should have the following expertise, training, and experience:

• Deep knowledge of and expertise in using management tasks, techniques, and patterns.
• Solid knowledge of and expertise in using management tools.
• Solid knowledge of and expertise in risk management, configuration management, and disaster recovery.
• Basic knowledge and expertise of quality engineering and metrics engineering.
• Solid Understanding of the customerr’s business enterprise, strategic goals, and competition.
• Proven ability to manage large teams and delegate authority.
• Exceptional communication and negotiation skills including the ability to negotiate adequate resources (e.g., schedule, budget, staffing, tools, e.g., facilities).
• Basic familiarity with the technology to be used on the program.
• Master’s degree in business administration or the equivalent.

Tasks

Enterprise managers typically perform the following role-specific tasks in an iterative, incremental, parallel, and time-boxed manner:

• Program Management:
  • Cost Management
  • Communications Management
  • Delivery Management
  • Management Planning
  • Personnel Management
  • Relationship Management
  • Resource Management
  • Scope Management
  • Schedule Management
  • Process Framework Mandating
  • Process Mandating
• Quality Engineering:
  • Quality Assurance - Endeavor Debrief Walkthrough

Enterprise Manager typically inherits common role tasks from the role method component.

Teams

Enterprise managers typically perform these tasks as members of the following teams:

• Program Management Team
• Program Team
• Endeavor Debrief Team

Work Products

As members of these teams, enterprise managers typically produce all or part of the following work products:

• Management Work Products:
  • Enterprise Contract
  • Enterprise Statement Of Work
  • Enterprise Management Plan
  • Enterprise Documentation Plan
  • Enterprise Work Breakdown Structure
  • Enterprise Organization Chart
  • Enterprise Job Descriptions
  • Enterprise Master Schedule
  • Team Schedule for the Program Management Team
  • Enterprise Budget
  • Enterprise Status Report
• Risk Management Work Products:
  • Enterprise Risk Management Plan
• Quality Work Products:
  • Program and Project Endeavor Debrief Reports

Guidelines

• Program managers are only needed as part of the endeavor-specific process if the process involves a program of related projects.
• This role typically inherits the common team guidelines from the roles method component.