Management

Definition

Management

the activity consisting of the cohesive collection of all tasks that are primarily performed to administer and lead an endeavor or center in order to fulfill its mission and to achieve its objectives

Classification

As illustrated in the preceding figure, Management is part of the following inheritance hierarchy:

• Type: Abstract
• Superclass: Activity
• Subclasses:
  • Center Management:
    • Contact Center Management
    • Data Center Management
    • Reuse Center Management
  • Endeavor Management:
    • Enterprise Management
    • Program Management
    • Project Management

Responsibilities

The typical responsibilities of the Management activity are to ensure that the:

• Stakeholder’s relevant needs and expectations are met or exceeded.
• Mission, objectives, and requirements are met.
• Management tasks are successfully performed.
• Stages, producers, work units, and work products are properly planned.
• Scope is properly managed.
• Schedule is properly managed.
• Resources, both human and physical, are properly managed (e.g., adequately staffed with trained personnel).
• Costs are properly managed.
• Communication is properly managed (e.g., the project status is reported to the customer).
• Relationships between organizations are properly managed.
• Work products are properly delivered.

Preconditions

The management activity typically may begin when the following conditions hold:

• The relevant management team is:
  • Initially staffed.
  • Adequately trained in management.

Completion Criteria

The management activity is typically complete when the following conditions hold:

• The center is retired.
• The endeavor is completed.

Tasks

The management activity typically consists of the following teams performing the following tasks in an iterative, incremental, parallel, and time-boxed manner:

• Management Team, which performs:
  • Communications Management
  • Cost Management
  • Delivery Management
  • Management Planning
  • Personnel Management
  • Relationship Management
  • Resource Management
  • Schedule Management
  • Scope Management
• Metrics Team, which performs aspects of:
  • Communications Management (metrics communication)
  • Schedule Management (productivity and size estimation, time and effort estimation)

Environments

The management activity is typically performed using the following environment(s) and associated tools:

• Management Environment:
  • Configuration Management Tools
  • Documentation Tools
  • Management Tools

Work Products

The management activity typically results in the production of all or part of the following work products in the management work product set:

• Contract
• Statement of Work
• Management Plan
• Documentation Plan
• Work Breakdown Structure
• Organization Chart
• Job Descriptions
• Master Schedule
• Component Schedule
• Team Schedule
• Budget
• Status Report

Phases

The management activity tasks are typically performed during the following phases:

Guidelines

• The management activity is documented using the typical configuration for large centers or endeavors. It is intended to be configured (i.e., instantiated, extended, and tailored) to meet the needs of specific centers or endeavors.
• The preconditions of this activity should be the union of the preconditions of its constituent tasks.
• The completion criteria for this activity should be the union of the postconditions of its constituent tasks.